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At Village Psychology, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services.
1. Collection of Personal InformationWe collect personal information that is necessary to provide psychological and consulting services and ensure the highest quality of care. This may include:Name, address, and contact details Date of birth Health information, including medical history Payment and billing information
2. Use of Personal InformationWe use your personal information for the following purposes:To provide psychological assessments, treatment, and consulting services To communicate with you regarding appointments, treatment, and other services To maintain accurate and up-to-date records To process payments and insurance claims To comply with legal and regulatory requirements
3. Disclosure of Personal InformationWe may share your personal information with third parties only under the following circumstances:With your explicit consent To healthcare providers and other professionals involved in your care For billing and insurance purposes As required by law or regulatory authorities To protect the safety and security of our clients and staff
4. Protection of Personal InformationWe implement a variety of security measures to ensure the protection of your personal information. These include:Secure storage of physical and electronic records Use of encryption and other technologies to safeguard data
5. Retention of Personal InformationWe retain your personal information for 7 years after file closure to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Access and CorrectionYou have the right to access and correct your personal information held by Village Psychology. To request access or make corrections, please contact us.
7. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, through direct communication.
8. Contact Us & ConcernsIf you have any questions or concerns about this Privacy Policy, or if you feel that we have not adhered to this Privacy Policy or have violated your privacy rights, please contact us.
Booking Portal
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